Title:
Tourism Workforce Development for Cluster Competitiveness
Code:
TOU/00/5
Supervisor:
Lebanese American University – Stanford Research Institute (USA)
Author:
Information International
Page Numbers:
84
Summary:
EXECUTIVE SUMMARY
1. Workforce Development And Tourism Cluster Competitiveness
A. Workforce Development and Cluster Competitiveness
B. Methodology of the Study
2. Global Tourism Trends & Workforce Implications
A. Industry Mega drivers
B. Market Forces
C. Workforce Implications
3. Lebanese Tourism Trends & Workforce Implications
A. Market Size and Growth
B. Tourism Markets
C. Tourism Products
D. Market Positioning
E. Tourism Strategy
F. Workforce Implications
4. Workforce Demand And Use
A. Qualifications and Skills
B. Skills and Positions Suffering from Shortages
C. Recruitment Practices
D. Employee Turnover
E. Career Advancement and Salaries
F. Human Resource Structure of Lebanese Companies
5. Supply of Tourism Human Resources
A.Training Institutions
B. Private Sector Training
6. Connections Between Supply & Demand
A. Graduate Placement
B. Supply Information
C. Formal Employer-School Linkages
D. Other Cluster Linkages
7. Summary Assessment And Critical Actions Areas
APPENDIX A: Employment Calculation Methodology
APPENDIX B: Details on Vocational / Technical School Tourism Programs in Lebanon
APPENDIX C: Tourism / Hospitality Curriculum at Vocational/ Technical Institutions in Lebanon
APPENDIX D: Tourism/ Hospitality Curriculum at Universities in Lebanon
APPENDIX E: Survey Questionnaire Used by Information International
Year:
2000
Sub-Sector:
Tourism