Title:

Operational Manual on Organizational and Sectoral Performance Measurement and Inspection for the Public Administration in Lebanon (A-B) ARLA

Code:

DEVA/f05/1

Supervisor:

Office of the Minister of State for Administrative Reform - European Commission

Author:

Mountaha Aoun - Samer Hankir - Ruddi Vaes

Page Numbers:

650

Available at:

OMSAR

Summary:

List of Acronyms and Abbreviations
Table of Content
List of Annexes
List of Workshop Deliverables
Introduction
 
Part 1: Performance Measurement and Inspection in the Lebanese Public Administration
1. Performance Planning, management and measurement
2.The Central Inspection (CI) of Lebanon  and Performance Inspections
3.The OMSAR - ARLA support to the IC Performance Inspection Programme
4.The Design of an integrated performance measurement system
5. Key Performance indicators as Backbone of the System
 
Part 2: Organizational Performance Inspections of Public Administrations
6.The Policy Basis of Organizational Performance Measurement
7.The Organizational Performance Inspection Procedures and Tools
8.The Computerization of the Organizational Inspections Reporting
9. Consolidated Analysis and Reporting of Organizational Inspections
 
Part 3: Sectoral Performance Measurement and Inspection
10. The Broader International and National Scene
11. The Identification of the Sectoral Key Performance Areas
12. The Participatory Development Tools of Sectoral Key Performance Indicators
13. Sectoral Performance Measurement and Inspection methodology and procedures
14. Basic underlying principles and features of the proposed SPMI system
15. The Necessary enabling environment of a Performance Measurement and Inspection system

Year:

2005

Sub-Sector:

Administrative Development

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