Title:
The Guide to Good ICT Practices
Code:
GUI/03/3
Supervisor:
Office of the Minister of State for Administrative Reform
Author:
OMSAR
Page Numbers:
239
Summary:
The Guide to Good ICT Practices
1. Executive Summary
2. The Objectives of the Guide
3. The Structure and Distribution of the Guide
4. Who is this Guide aimed at?
5. ICT Good Practices and Quality
6. Planning the Good Practices Project
7. Activities: Preliminary and Administrative
8. Activities: Managing ICT Human Resources
9. Activities: Relationship with Suppliers
10. Activities: Qualification Processes
11. Activities: Logical System Access and Security
12. Activities: Physical Protection, Access and Security
13. Activities: Information Integrity: Backup/ Archiving and Data Protection
14. Activities: Information Integrity: Business Continuity Planning
15. Activities: Software Application Development
16. Operations Management
17. Activities: Environment Management
18. Appendix A: ICT Department Structures
19. Appendix B: Configuration Management
20. Appendix C: Risk Analysis and Management
21. Appendix D: The Weighted Index Scoring Procedure
22. Appendix E: The Recruitment Database
23. Appendix F: Sample Data Entry Procedure
Year:
2003
Sub-Sector:
Citizenship